402 Reviews Found
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Confirmed Service Customer
I scheduled my appointment online it was for 1030am. When I arrived the team had me down for 1100am. I was told I could wait but they were busy and would not get me in until 11. I left and returned at 11 it took 2 hours to change my oil and rotate my tires. This service should have taken 30 minutes The service doors into the reception area were blocked open with car batteries this creates a trip hazard for employees and customers
Paul C.
Winneconne
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Confirmed Service Customer
Very professional staff. Addresses my concerns and answered my questions. Keepers me posted while I waited for my terrain. The cookies were great too. Lol
Tim B.
Oshkosh
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Confirmed Service Customer
They always move m y seat and I have trouble getting it back, even with the control.
Judith A.
Oshkosh
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Confirmed Service Customer
My Service is always great! Dan my service advisor is always helpful.
Michael H.
OMRO
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Confirmed Service Customer
People were great but had to wait for my scheduled oil change longer than expected cause a hoist was broken? Thank god I came 15 early. Just the same, Justin did a professional job and others also were pleasant to deal with.
Jack L.
Green Lake
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Confirmed Service Customer
Everyone was great! I called for service, got in the same day. It was fast, a nice room to wait and even my dog was treated super! Thanks for a great and awesome service on my truck!
David S.
OSHKOSH
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Confirmed Service Customer
Jacob was very Courteous and the service for my oil change was quite expedient- within an hour GREAT!
Bernice W.
OSHKOSH
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Confirmed Service Customer
From drop off through my ride back to pick up my auto and the work done, I am delighted with Bergstrom service and WILL return every 5000 miles. Great Job
William D.
OSHKOSH
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Confirmed Service Customer
From beginning to end, everything ran smoothly. Shelby did a great job keeping me informed of my vehicle progress. I got to say hello to Michael who sold me my car ( he remembered me… what a great feeling)!
Julia J.
Oshkosh
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Confirmed Service Customer
When I scheduled my appointment, the amount shown was 69 dollars and some cents. It is deceiving because they don't tell you that it costs way more if u have a certain type of engine. Next. I was there for almost an hour when I asked a younger girl why it was taking so long. Instead of telling me when I got there, she told me that they were down to 2 lifts. This is SO inconsiderate to make people think it will be done at a certain time when it really won't be. Also she was very short with me and just walked away without giving me a chance to ask her why they didn't let me know when I first got there. It seems all they care about is getting paid and that's it! Then when I got in my truck to leave, lit just wreaked of something like gas and oil mixed!!!!! I had to drive home with the windows open and then clean it and spray it with a bunch of that new car spray to get rid of the stink. This was almost as ad as last year when I brought my truck in for a recall and the guy who did it got dirty prints all over my headliner. I will not go back and will tell others of my bad experiences with bergstrom if they ask.
Luke S.
Oshkosh
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Confirmed Service Customer
Everyone is helpful and friendly. Thats why we like the Oshkosh location.
Mary M.
FOND DU LAC
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Confirmed Sales Customer
Brad was our salesman and we are completely satisfied.
Lorraine M.
BERLIN
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Confirmed Service Customer
My customer guy …I believe Josh…was OUTSTANDING! I have airborne latex allergy, so can’t wait inside because of the rubber tires (contain latex). The driver was already booked & couldn’t take me anywhere. So I just went outside to wait…Josh was super sweet & thought to bring a chair for me & was so great at keeping me updated & was efficient getting me processed out. The team was awesome…got the work done quickly & returned a freshly washed car to me. Awesome job, Bergstrom!!!
Yvonne D.
OSHKOSH
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Confirmed Service Customer
Dan was great with letting me know what needed to be done. Not the cheapest place to get things done but they do a good job of getting things fixed and gets me back on the road!
Mark B.
Winneconne